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Customer Support

Home  Customer Support Portal Login

Welcome to the IPC Customer Portal

The secure IPC® Customer Portal provides instant global visibility and hands-on analysis of your trading communications system and services. Fully private and secure, the online Portal provides on-demand information, services and support through an easy-to-use graphical Dashboard interface.

Log on to the IPC Customer Portal to place new orders and manage moves, adds and changes, enter and manage service tickets, subscribe to auto alerts, view and download invoices and statements, view site inventory and performance and search our extensive on-net community. 

IPC Customer Portal Features:

• Enter service tickets that are immediately logged and queued for dispatch

• Gain real-time access to account information such as Move/Add/Change (MAC) orders, invoices, statements and trouble-ticket status

• Request price quotations and submit orders online for all IPC equipment, network
and enhanced service requirements

• Establish cost center approvals and facilitate improved cost allocation

• Review inventory and utilization, creating access to real-time advanced reporting

• View Advanced Fault Management alarm information and associated reporting
in real time

• Manage trading systems and network service performance against
contractual SLA

To log on to the Portal, click here.

Contact Us
If you haven’t yet established an IPC Customer Portal account, contact us.