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3-D Bilisim Teknolojileri Ltd. is presenting value added solutions as part of Merit Group since 1998. 3-D Information provides complete solutions to call centers, banks and stock brokers and insurance companies, both in public and private sector.

3-D Bilisim is serving more than 150 strategic accounts, those are top 500 of Turkey. The organization with 50 staff is able to give support and maintenance to all over Turkey in 24x7 bases. 3-D Bilisim is the distributor of IPC since 1999, giving service and maintenance to 20 dealing rooms, more than 400 seats.

3-D Bilisim Teknolojileri is the value added solution partner of NICE Recording Solutions, Cybertech Recording Solutions, InVision WFM Software and Qmatic Customer Flow Management Systems, as well.

Axcess has been an IPC distributor since 2007 and is responsible for Denmark. They are specialised in delivering network solutions to Danish enterprises with expert knowledge in four focus areas: Multiservice Network, network Security, Unified Communications and Application Delivery.

Axcess’ mission is to secure the customers future as players in the new global net economy and bring the customers in front. The vision is to create increased competition through our customers and our customers clients through modern technology.

Axcess highly value customer satisfaction, knowledge about networks, data and telecommunications. The company was elected ‘Best IT-reseller’ by the Danish business newspaper Børsen in 2004, 2005, 2006 and 2007 and wants to keep that title by continuous growth in earnings and through that strengthen the competitive position on the field.  Axcess has 120 employees in two offices: One in Søborg near Copenhagen and one in Århus, the second largest city in Denmark.

Datametrix is our system integrator in Sweden, since 1999. It is a member company of Tele2, a group of affiliated European companies with a turnover of about SEK 40 billion. Our role in the group is specializing in both IT and Telecommunications and putting the opportunities that arise in the convergence of these sectors to use. 

People have been talking about the convergence of IT and Telecom for a long time. Today this is a reality. We have accumulated special skills and know-how under the Datametrix trademark in order to be able to supply the smartest solutions in the IT and Telecommunications fields and their convergence.

Dimension Data is IPC's Distributor in South Africa, a relationship that spans 18 years. Dimension Data is one of Africa’s largest ICT companies, founded by three young South Africans in 1983. Today the company has built up to become one of the world’s best technology solution providers. Dimension Data has over 25 years of experience in assisting its clients in the public and private sectors to plan, build and support their IT infrastructures. The company works with its clients to address and solve critical service delivery and business issues using technology; and balances the ongoing imperative of reducing operational costs whilst at the same time improving reliability, flexibility and quality of service.
Technology, however, is nothing without good people. Dimension Data has built its global success on the cornerstone of a high performance culture and of being a true corporate citizen of each country of operation, delivering technology that improves people’s lives.

Dimension Data plc (LSE:DDT) is a specialist IT services and solutions provider that helps clients plan, build and manage their IT infrastructures. The company applies its global expertise in infrastructure, networking, security, operating environments, storage and contact centre technologies and its unique skills in consulting, integration and managed services blending it with local knowledge in its many subsidiaries to create customised and locally relevant client solutions.

Twenty six years on, Dimension Data remains a trusted advisor and partner to over 6000 government and private sector clients across Africa and globally – enabling them to do great things.

Saudi Ericsson is a limited liability company (100% Saudi Company), founded in July 1, 1980 as a joint venture between E. A. Juffali & Brothers and L.M Ericsson of Sweden. It took over the activities of EPPCO, a pioneer in the supply of telecommunication systems in the kingdom of Saudi Arabia since 1964. Saudi Ericsson is able to service its large customer base through a well established infrastructure of three main branches; Riyadh, Jeddah, and Dammam, supported by 360 professional employees. Saudi Ericsson aims to provide the Saudi and Middle-East markets, with state-of-the art communication solutions, to meet the needs and expectations of the growing market place. In order to meet the market requirements and customer’s needs, Saudi Ericsson is determined to provide high quality products and optimal pre-sales, and after-sales services at competitive prices.  Saudi Ericsson has been an IPC Distributor since 2003, in the Saudi Arabia.

Ing Lucarelli & C. S.r.l. was established in 1987 to support telephony systems for medium-large companies. After more than 20 years the company plays a significant role in this type of market focalizing its core competence on the voice solutions for the financial industry. Since 2006 the company became an official IPC distributor and service partner help IPC to better cover and serve the Italian region

Founded in 2001, ITNAVIGATOR specializes in the establishment and operation of seamlessly integrated unified communication and contact center management systems.

Headquartered in Israel, ITNAVIGATOR operates offices in the U.S., in Russia and in Ukraine and maintains business partnerships throughout North America, Europe and Asia.

The company is dedicated to delivering proven and innovative products and services tailored specifically to the unified communication needs of companies ranging from small businesses to large corporate enterprises, as well as to those of corporate contact centers, national and global service providers.

ITNAVIGATOR is an official IPC distributor since 2009 and covers Israel supporting the majority of the IPC users in the region. The PSO team of ITNAVGIATOR is high level capabilities and represent a vast experience in communications system, and holds the relevant IPC certificates.

“Kapsch BusinessCom AG – a company of the Kapsch Group – has over 870 employees, sales of more than EUR 180 million in Austria and is one of the leading system integrators for state-of-the-art enterprise solutions in the field of telecommunications and networks as well as an established provider of IT solutions.

The total solution portfolio includes the business fields of Business Protection, Collaboration – i.e. the collaboration of teams – Network Excellence, IT Performance, Outtasking and Multimedia Solutions. It also includes the necessary basic infrastructure for all these solutions. The portfolio is rounded off with numerous Kapsch services, such as tailor-made financing and service options as well as consulting and project management for complex projects.

Kapsch BusinessCom focuses on vendor independence and partnership with leading global providers of technology, such as Cisco, Microsoft, Aastra, IPC, Nortel (Avaya), HP, and many others, with whom Kapsch implements integrated solutions for more than 15,000 customers.

With a local presence and around another 300 employees in the Czech Republic, Slovakia, Hungary, Croatia, Slovenia, Bulgaria, the Ukraine and Poland, Kapsch BusinessCom is also a leading provider in Central and Eastern Europe. “

Employing more than 550 people, Koning & Hartman focuses on delivering products and services for industrial, telecoms, cable and energy-related infrastructure – total solutions that make the business processes of our clients better, faster and more cost-efficient. Thanks to our expertise, our company enjoys a unique position on the market for industrial and telecoms solutions. We are active in many market segments: telecoms, public transport, water management, energy, the public sector, OEM, the food and beverages industry, pharmaceuticals, public order and safety, and in the financial services sector. Our head office is located in Amsterdam, with our other offices in Delft, Veenendaal (The Netherlands) and Vilvoorde (Belgium).

Koning & Hartman has a very long lasting relationship with IPC. As an exclusive distributor for the Netherlands and Belgium, we have been delivering IPC-based solutions to the banking and energy sector, as well as control rooms for the ‘blue light’ sector (police, fire departments, ambulances etc.) for the past 18 years. We offer a full suite of services, ranging from consultancy, delivery and installation, to training and system administration.

Maticmind is an Italian leading-edge system integrator able to design, deliver and support new-generation voice/data/video solutions, open to future technological developments. Maticmind is recognized by the market for its technical excellence in network integration, security, converged communications, data centres, wireless and video surveillance techs.

The company is committed to customer satisfaction and innovation, making the most of its strategic alliances and highest certifications with many of the world’s leading technology producers. They are Cisco Gold, Avaya Platinum and Microsoft Gold Partners. Maticmind’s target markets include primary telecom operators, financial institutions and public administrations.

The company can count on over 200 professionals located in its 7 branches (Milan, Turin, Modena, Florence, Rome, Naples, Palermo). Maticmind has been one of the strategic partner for IPC in Italy since 2007. The company has worked hand-in-hand with IPC on multiple major implementation projects for prestigious Italian accounts.

NET’54 Business Communication Ltd. for the most part is specialized on Avaya products, from the simple PBXs to the complicated and sophisticated systems which meet all the possible claims of the partners’ special demands. NET´54 are an Avaya Business Partners and have at least 150 partners all over the country, where they are responsible for the perfect operation of their contact center and devices. As an Avaya Business Partner they are retailer of Avaya products with many experienced ACE, ACS, and ACA qualified colleagues and being an Avaya Certified Quality Service Provider, they are authorized to use the high level technical support of Avaya engineers. NET´54 customers having maintenance contract can enjoy the calming security of our 24/7 availability. Avaya acknowledged their work with Gold partnership for the first time in Hungary.

Netcore PSF S.A., one of the leading network integrators in Luxembourg focuses on the conception, the realization and the maintenance of network infrastructures with solutions in Data Switching, Routing, Security and Telephony over IP. Present on the market for more than 10 years, Netcore PSF S.A.  has developed  partnerships with the main constructors in order to always have state-of-the-art technology and to be able to offer the best services to his customers. Netcore PSF S.A. business model is focused on Project and Partnership oriented solutions to provide customer satisfaction with a high level of quality.

Rashed Al Makhawi Enterprises L.L.C is responsible for our UAE, Qatar, Bahrain and Oman regions, since 2004. The company was formed in 1989, with its corporate headquarters in Dubai, UAE, the commercial capital of the Middle East. Over the years, it has risen to the status of a leading, trusted and well known mission-critical technology solutions provider in the ME region. Its core domain expertise lies in the sectors of banking and financial services, contact centres, telecoms, Oil & gas companies and public safety organizations.

With a strong focus on delighting the customer every time, its solutions are backed-up with unmatched after-sales support and service which is a benchmark in the industry. The company has its own in-house dedicated, qualified, factory trained and certified technical team which works on a 24x7 basis and are available on-call. They are has also the preferred and exclusive partner for various category majors. The company attends to your requirements from full fledged Sales and Support offices in Dubai, Abu Dhabi, Bahrain and Qatar.

SingularLogic is the leading Software and Integrated IT Solutions Group in Greece. The Group provides integrated solutions for the private and public sectors, in Greece and abroad through three distinct Divisions with the following activities:

- The EnterpriseDIS business division deals with the study, design and implementation of Integrated IT Solutions for large enterprises and institutions of the Private sector, as well as with the distribution of Outsourcing Services to Commercial, Industrial, Retail and Service Provision companies, as well as Financial, Telecommunications and Healthcare Institutions. Today, this particular business division holds a leading position amongst large companies in the field, with the ERP, CRM and Retail solutions it provides.

-   The Software business division is involved with the development and distribution of business software applications that cover all business needs of the SMEs.  Software division is a leader amongst Software Vendors specializing in commercial and accounting applications.

-  The Integrator business division is involved in the study, design and implementation of Integrated IT Solutions for the Public Sector. The division has implemented a series of significant projects that contribute greatly to the structural and procedural upgrading of Public Services in Greece. 

In addition, SingularLogic operates in various South East Europe countries through direct subsidiaries in Bulgaria, Rumania and Cyprus, having set the foundations for substantial development in the region. 

Statel is responsible for sales and support in Russia, Kazakhstan and Ukraine. They have been a distributor since 1999. Standard Telephone Electrica (STATEL) was founded in 1995 and today is a business partner of leading world producers' market the full range of systems and communications company Alcatel-Lucent, Nexans, Cybertech and IPC Information Systems (USA).

Tecnocom is an International Spanish Company listed in Madrid stockholder market since 1987.Intending to be a leader, broad locally placed and being one in Top five ICT Spanish market, its wide expertise in these fields makes Tecnocom a favourite player to offer its customers value added solutions and services that covers the whole ICT services range. The Company started up a business project during 2006 to lead the ICT industry in Spain and become a byword in the rest of its markets.

Tecnocom´s main advantage consists on being more efficient, flexible and closer to its customers than other huge global companies and owns powerful skills, broad portfolio and than other target-placed companies. Tecnocom´s most important customers come from financial, assurance, Public administration, and Telco and manufacturing industries. We reach more than 5.000 employees all around Spain, Portugal, Mexico, Perú, Colombia and Chile. Our Income has grown close to 432 million € during 2008.

Tecnocom & IPC partnership runs a relevant role over IPC “go to market” strategy, being the preferred IPC partner in Spanish market since 1996. Tecnocom Top five place in financial and assurance industries ICT providers ranking makes it possible.

Tele-Com Bergen has been an IPC distributor since 2000 in Norway. AS is a privately held company founded in 1989 and today has the same ownership structure and the same name as the establishment of well 19 years ago.

The business idea is:

Founder Rolf Viste owns 81% of the shares and is still active supporter of the management level. In 1993, the company turned to corporate client market and as sales, installation and service of small and medium sized telephone systems, the SMB market. Until 1999 the company managed to establish himself as Hordaland third largest supplier of telecommunications solutions and has acquired significant market share in the SMB market. At the beginning of the year 1999 the company took a decision to invest in the business market and has succeeded in a short time to retain its position as the Hordaland third largest telecommunications provider with, indeed, including the corporate market.

The latter decision meant that it had implemented a number of organizational and knowledge-related boost. It was, therefore, in 2000 hired a new general manager, Rune Ravem with long experience in the industry. Moreover, it carried considerable expertise related effort has led to a number of certifications in various disciplines such as Datacom, Server and High End telecommunications products. Competence development is a continuous process in which Tele-Com Bergen strives to be at the forefront of the supplier side.