IPC Systems, Inc., a global provider of network services, trading communication technology and enhanced services to the financial markets community, announced a strategic alliance with Nectar Services Corp. (“Nectar”), a leader in the development of innovative advanced management and monitoring software for Unified Communications (UC) converged network environments. IPC will deliver monitoring services using Nectar’s platform with capabilities exclusive to IPC designed to help financial services firms meet evolving compliance requirements, maximize productivity and efficiently deliver on their service commitments.
Nectar’s Converged Management Platform™ (CMP™) combined with IPC’s 24/7/365 Enhanced Services central service desk and engineering support creates a monitoring service optimized for the challenges of delivering trader voice services on a shared IP network. The Nectar platform provides a comprehensive real time view of all service elements and their interdependencies. While proactive polling helps detect hidden issues before they become incidents, IPC’s Enhanced Services global team of industry experts analyze, diagnose and remediate incidents according to ITIL best practices for service delivery.
"IPC's reputation for innovation and meeting the needs of the financial community is unmatched," said Joseph Fuccillo, chief technology officer, Nectar Services. "This partnership is further evidence that IPC is always a step ahead in delivering transformative solutions to solve emerging challenges.”
To enhance the IPC service offering, Nectar is developing modules specific to IPC’s trading platforms and unique compliance capabilities to enable firms to better verify that calls were recorded. The modules for IPC trading platforms have been designed to deliver in depth information about the environment and its relationship to other technologies within the trading floor eco-system. IPC’s global customer support team will proactively monitor the voice recording, voice trading system and IPT voice infrastructure under a unified management structure with the tools essential to pinpoint the root cause of issues with systems, hardware or network elements. Deployment of IPC’s service enables financial services firms to reduce risks cost effectively by early detection of potential problems that can be diagnosed and resolved before they become business effecting incidents.
"We are delighted to collaborate with Nectar, whose technology is used by some of the world’s most respected firms, to bring a holistic management service to our customer base," said Marianne Leitch, senior vice president and managing director, Enhanced Services, IPC. "By joining our financial services expertise and business capabilities with Nectar’s technology, we will further expand our ability to help capital markets firms meet their compliance requirements and maximize productivity effectively and efficiently.”
Keep an eye out for our exclusive New York event in April celebrating IPC and Nectar’s exciting collaboration.
IPC is a global provider of mission-critical network services and trading communication technology to the financial markets community. With complete focus on this sector and over 40 years of expertise, IPC provides customers with integrated solutions that support traders and participants across the entire trade lifecycle including sell-side and buy-side financial institutions, inter-dealer brokers, liquidity venues, clearing and settlement firms, independent software vendors, corporate finance departments, financial information exchange providers and market data providers. IPC’s offerings include a unified communications/application platform, award-winning trading positions, managed voice and data connectivity solutions, compliance technologies, infrastructure management and a suite of enhanced service offerings. IPC’s global reach extends to more than 60 countries – including a network of 5,000 customer sites over 700 cities and an installed base of approximately 120,000 trading positions deployed worldwide. Headquartered in Jersey City, New Jersey, IPC has over 900 employees located throughout the Americas and the EMEA and Asia-Pacific regions. IPC’s mission is to continually innovate to support collaboration across the global financial community and address our clients’ needs in an ever-changing landscape. For more information, visit www.ipc.com.
About Nectar Services
Nectar delivers business value by developing innovative solutions that arm IT organizations with actionable information that helps to adapt to change, manage complexity, and deliver quantifiable ROI reporting for their Unified Communications investments. Our flagship offering, Converged Management Platform™ (CMP™) improves service delivery across integrated voice, data, video and application solutions by providing critical performance information to executives and technical resources. Armed with this knowledge, companies now have the foundation to align IT initiatives with business objectives, transform their infrastructure and free up critical resources. Visit www.nectarcorp.com for more information.
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