Unigy® Connect for Microsoft Lync is a PC application that integrates with Microsoft Lync 2013 and offers users telephony controls for the IQ/MAX TOUCH, IQ/MAX or IQ/MAX Edge turret. Thanks to the Unigy Connect Call Management windows, this product is designed to give you full control and visibility over calls.
Using Unigy Connect for Lync, users can right-click on a Lync contact and then make intercom and dial-tone calls. You can access private lines through the Unigy Connect Call Management window; use a dial pad to initiate dial-tone calls or dial digits during a call. The solution also empowers users to control existing calls: initiate mute, hold, release and MRD signaling.