Online Support Services

With IPC’s Customer Portal you have instant, global visibility and hands-on analysis of your trading communications system and services. Through the secure, private, easy-to-use dashboard, you can:

  • Enter and manage Move/Add/Change (MAC) orders and service tickets; see real-time status of those requests
  • View account information and download invoices and statements.
  • Request price quotations and submit orders online for all IPC equipment, network and enhanced service requirements
  • Establish cost center approvals and facilitate improved cost allocation
  • Review inventory and utilization, creating access to real-time advanced reporting
  • View Advanced Fault Management alarm information and associated reporting in real time
  • Manage trading systems and network service performance against contractual SLA

Log on to the Portal >