It began simply enough in 1973 with a frustrated customer asking a consulting firm to find a way to fix its trading communications equipment so it wouldn’t constantly jam and take its traders out of the market. Rather than try to fix an inadequate and unreliable system, the consulting firm designed an entirely new one and the first trading turret was born. Forty years later, the company now known as IPC is a global leader in trading communications solutions with billions of shares traded on its trading communications platform and more than one trillion dollars of trading commerce conducted over its Financial Markets Network every day.
“Close collaboration with our customers to solve problems and drive value with innovative technology is quite literally part of our corporate DNA,” Lance Boxer, chief executive officer for IPC, said. “This drive to provide innovative products and solutions for financial services firms began 40 years ago when it revolutionized how traders did their jobs. It continues today with comprehensive unified trading communications and connectivity solutions. We also recently launched an Enhanced Services division enabling firms to outsource management of their trading communications infrastructure to IPC.”
IPC has a long history of solving customers’ problems. IPC’s Series 1 turret saw quick global adoption because it dramatically improved the reliability over the existing mechanical solution, which caused lots of trader downtime. That type of downtime for a trader was, as it still is today, a significant problem even in the days when the Dow Jones Industrial Average hovered in the 800s and the average volume on the NYSE was just 25 million shares.
Those same traders also needed private voice lines to communicate with each other. With that knowledge, IPC evolved along with the market to offer data connectivity services over its Financial Markets Network. In 2011, IPC introduced Unigy, a unified applications and communications platform designed to scale to meet the needs of trading organizations of any size. Unigy is quickly becoming an industry standard as it supports an array of turrets as well as mobile devices, allowing firms the flexibility to meet the varying needs of traders and trade support functions while gaining the benefits of a unified communications solution.
As both business and consumer technologies continue to evolve, IT specialists are now also tasked with managing social media and BYOD programs. IPC is at the forefront of helping customers manage modern challenges like these through offerings like the Unigy’s Pulse Mobile app for collaborative communications and new Enhanced Services offerings. IPC is a trusted partner to customers who need an expert in managing a firm’s entire trading communications infrastructure, across the front, back and middle office and in multiple global locations.
“Since our first days, our primary goal has been to provide our customers with top-of-the-line technology solutions that give them a competitive advantage in every stage of the trading lifecycle,” said IPC’s Boxer. “We thank our customers and employees for their loyalty and commitment to IPC over the past 4 decades and we look forward to driving innovation and delivering value for 40 more years and beyond.”
IPC offers high- and low-touch trading communications solutions to the global financial trading community including the top investment banks, hedge funds and investment managers in established and emerging markets. With a 100-percent focus on this sector and 40 years of expertise and an unrivaled record of innovation, IPC provides customers with unified solutions that support collaborative voice trading and real-time electronic trading and market data connectivity. IPC’s offerings include the first unified communications/application platform, award-winning hard and soft turrets, electronic connectivity services including enhanced voice services, business continuity solutions, and follow-the-sun service and support. IPC’s global reach extends to nearly 60 countries – including a financial extranet of 5,000 on-net locations in over 700 cities and more than 115,000 turrets deployed worldwide. Headquartered in Jersey City, New Jersey, IPC has approximately 1,000 employees located throughout the Americas and the EMEA and Asia-Pacific regions.