Privacy Policy

We have developed this policy because you are entitled to feel confident about the privacy and security of your Personal Information. We have appropriate technical and operational measures in place to prevent loss, misuse, unauthorized access and alteration of all data (including Personal Information) under our control. Our security arrangements and policies are regularly reviewed and access to our records is restricted to authorized personnel.

When we refer to Personal Information in this privacy policy, we mean any information relating to an identified or identifiable natural person; an identificable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one of more factors specific to his physical, physiological, mental, economic, cultural or social identity (“Personal Information”). Accordingly, we may hold and use data about you in your capacity as a business customer, as an individual acting on behalf of a business customer, or in any other capacity, for example as a visitor to our Websites.

Scope of Privacy Policy

This privacy policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we treat it. By visiting any websites owned and controlled by IPC Systems Inc., and its subsidiaries (the “Websites”) you are accepting and consenting to the practices described in this policy. Personal Information.

This privacy policy does not cover information, communication or material you submit to the Websites that does not meet the definition of Personal Information. Any information that is not Personal Information, that you provide in any manner and for any reason, will not be deemed confidential or proprietary and may be used by IPC at any time, for any reason, and without prior or subsequent notice to you. In addition, we may reproduce, transmit, publish, broadcast, modify, revise or otherwise use such information, communication or material without your permission and without financial or other liability to you.

This privacy policy also does not apply to any other company’s websites, even if you access them through IPC. If you disclose Personal Information to other companies your information will be dealt with according to their privacy practices.

Collection of Personal Information

We may use cookies (see below) and other similar devices to collect information from visitors to the Websites to help us to make improvements to the Websites and to the services we make available, and to target our marketing activities. For example, we may collect information about the pages you visit on our Websites, the time of your visit, and the amount of time you spend on each page and what collateral material you have downloaded. We may also collect information about your computer, including for example the name and version of your web browser and computer operating system, screen colors, screen resolution and other software you may be using. Further, we may collect information about your network, connection speed, IP address, geographic location and other similar data, as well as information about the website (URL) from which you came to our Websites and any search engine query you might have used to find us.

If you enter into any of our competitions or promotions, we may ask for information about you, which will be made clear at the time you enter. We will also inform you of the purposes for which the information you provide may be used.

You may be required to register in order to use the IPC Portal and certain other areas within the Websites, and in the course of the registration process you may provide your name, address, email address and other Personal Information. We will use this information to provide newsletters and other information you have requested, and to help us better target our other marketing activities.

Location of Data

The data that we collect from you (including Personal Information) may be transferred to, and stored at, a destination in the United States of America. It may be processed outside the European Economic Area (“EEA”). Information may also be transferred to our other offices or processed by third parties acting on our behalf and such locations may be outside the EEA. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Via the technical and organisation measures referred to above, IPC will do its best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website and any transmission is at your own risk.

Sharing of Data

The Websites use Google Analytics, a web analytics service provided by Google, Inc. (“Google”) and Marketo, a marketing automation tool by Marketo, Inc. (“Marketo”). We transmit information we collect from you and about your visit to the Websites to these partner services. They use the information we collect for the purpose of evaluating our visitors’ use of the Websites, compiling reports for us, and providing other services relating to use of our Websites. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google has committed that it will not associate your IP address with any other data held by Google.

We may share your Personal Information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

Retention Periods

The time period for which we keep information varies according to what the information is used for. In some cases, there are legal requirements to keep data for a minimum period. Unless there is a specific legal requirement for us to keep the information, we will retain it for no longer than is necessary for the purposes for which the data was collected or for which it is to be further processed.

Use of the Personal Information

We may use the Personal Information in the following ways:

  • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
  • to provide you with information about other goods and services we offer that are similar to those that you have already purchase, enquired or viewed on the Websites;
  • to answer questions or queries you have submitted to us via the Websites;
  • to ensure that content from our site is presented in the most effective manner for you and for your computer;
  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our site to ensure that the content is presented in the most effective manner for you and for your computer;


A “cookie” is a text file which is allocated by our server to your personal computer (PC) when you visit areas of the Websites. If you want to know more about cookies please go to which explains how cookies work and how you can manage their use. We use “cookies” to collect information from visitors to the Websites and registered customers.

Our Website uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our website and also allows it to improve our site. Our servers use two different types of cookies. The first type is known as a “session-based” cookie and is allocated to your PC only for the duration of your visit to the Websites. It helps you to move around the Website faster. This cookie automatically expires when you close down your browser.

The second type of cookie known as a “persistent” cookie allocated to your PC, where we can oversee all the activities that you have carried out on our Websites and will remain on your PC for a period of time.

We do not store information regarding your telephone number, account or payment details in the cookie, and this information cannot be accessed using it. IPC´s cookies do not collect any information regarding the use of your PC or your Internet browsing in any way.

Please note that as the cookie is based on your PC, we will not find it if you visit the Websites using a different PC to the one you registered on.

All types of cookies can be removed from your PC, but you may not be able to use the full functionality of the Websites and there may be some deterioration in the service you receive (for example, you may receive many pop up boxes containing the same advertisements or you may not be able to access a page you earlier personalized).

The use of cookies by our partners, tracking utility company, or service providers (if any) is not covered by our privacy policy. For example, when we include content from other sites (e.g., Google Analytics, Marketo, etc.) these sites may also set their own cookies and we do not have access or control over these cookies. We suggest you go to the relevant third party’s website to find out more information about their cookie use. Google Analytics – or Marketo –

Access to Personal Information

Certain privacy laws entitle you to access the Personal Information we hold about you and to have any inaccuracies rectified. Where you are entitled to do so, any request for access to Personal Information may be subject to the payment of a fee up to the relevant statutory limit.