2014 is poised to be a year of innovation and competitive differentiation in the financial services industry, based on the results from a recent survey of financial firms that highlights an increased investment in technology for 2014 to drive business growth and manage the market challenges in the coming year. The survey, “A Look Ahead to Industry Technology Trends in 2014” conducted by IPC Systems, Inc., a leading provider of voice and electronic trading communications solutions to the world’s top financial services firms and global enterprises, and released today, shows that traders and IT decision makers want to grow their businesses in the next year with added network services and infrastructure to streamline their processes and become more cost-effective.
Although technology for traders, the trading desk and trading floor is still a priority, the survey reflected a shift in financial institutions’ budgets compared to last year’s survey*, with 46% of respondents showing these to come second to network infrastructure. Updates necessitated by regulatory changes distracted from traders’ 2013 technology priorities and proved a need for sufficient network security and connectivity to global markets in the next year to stay competitive. Investing in business infrastructure will help firms tap into their existing data for customer insights and potential opportunities. Of those surveyed, 56% said they would utilize managed services in 2014 to maintain their market data technology, as well as mobility trading solutions (12%) and voice recording (10%).
“Market data has been delivered as a managed service for some time now, and financial firms have realized the additional value-add that managed services can deliver when integrating this with their current financial technology,” said Bart Bartolozzi, senior product marketing manager at IPC Systems. “New and innovative managed services offerings are now being delivered that provide firms with deeper technology oversight, best practice processes and other benefits that provide efficiency and productivity advantages or help meet the burden of increased regulatory pressures.”
Additional key findings include:
The research covered a broad range of roles for staff supporting the full trading lifecycle from order initiation and execution to clearing and settlement. Respondents came from the front, middle, and back office and included people involved in both the business and technology side of trading support.
IPC offers high- and low-touch trading communications solutions to the global financial trading community including the top investment banks, hedge funds and investment managers in established and emerging markets. With a 100-percent focus on this sector and nearly 40 years of expertise and an unrivaled record of innovation, IPC provides customers with unified solutions that support collaborative voice trading and real-time electronic trading and market data connectivity. IPC’s offerings include the first unified communications/application platform, award-winning hard and soft turrets, electronic connectivity services including enhanced voice services, business continuity solutions, and follow-the-sun service and support. IPC’s global reach extends to nearly 60 countries – including a financial extranet of 4,000 on-net locations in over 700 cities and more than 115,000 turrets deployed worldwide. Headquartered in Jersey City, New Jersey, IPC has approximately 1,000 employees located throughout the Americas and the EMEA and Asia-Pacific regions.