Wordwatch Compliance Platform –

Communications Compliance, Simplified

Unify voice and digital interaction data across dealers, turrets, Teams, mobile, and messaging. Prove completeness, enforce policy, and respond to audits faster – all in one platform, delivered with IPC.

Our Partnership

IPC has incorporated the Wordwatch Compliance Platform into its Trading Communications Systems portfolio to give financial institutions a single, governed source of truth for all recorded interactions – past and present. Together, IPC and Wordwatch consolidate legacy and live recordings, accelerate investigations, and reduce compliance and infrastructure risk without disruptive migrations.

Platform overview

With Archive at its core, Wordwatch delivers buildable capabilities that strengthen governance, simplify compliance, and unlock insight from your data.

  • Wordwatch Archive – Your compliance foundation
    A secure, evidentiary repository for all regulated voice and digital records with original formats, full metadata, and chain-of-custody for legal defensibility and fast retrieval at scale.
  • Wordwatch Capture – Coverage across channels
    Record voice and digital communications in real time; normalise and index into Wordwatch Archive; and automatically reconcile user identities across data siloes for complete timelines. Works with existing recorders too.
  • Wordwatch Govern – Policy that enforces itself
    Automate jurisdiction-aware retention and deletion, legal holds, role-based access, case management, and secure export – with AI-accelerated search and review, and speech-to-text transcription.
  • Wordwatch Assure – Proof-of-capture, continuously
    Automated CDR reconciliation, integrity checks, and real-time alerts validate that records are complete and present in Wordwatch Archive – so you can proactively prove compliance.

What changes for Compliance, Surveillance and IT:

  • Evergreen compliance
    Always current, always audit ready. Maintain tamperproof records with complete chain-of-custody and legal hold.
  • Clarity & speed
    Find the right data in seconds, not days. Advanced indexing, rich metadata, and smart export for ongoing surveillance, investigations and audits.
  • Designed for simplicity
    Intuitive UI for Compliance, Surveillance, Legal, and IT. Self-service access reduces reliance on IT, administrators, and accelerates response times.
  • Modular control
    Build what you need, when you need it. Add capture, governance and reconciliation capabilities without re-platforming or disrupting operations.
  • Infrastructure freedom
    Open architecture and API-first design. Deploy in the cloud, on-premise, or hybrid. Integrates with dealer boards, Teams, WhatsApp, mobile voice, UC tools, and more.
  • Real-time oversight
    Know your data is complete and compliant – with proactive assurance checks and automated policy enforcement, providing CDR reconciliation and daily checks.

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